Job Title: Program Manager
Exemption Status: Exempt
Starting Salary Range: $57,000-65,000
Reports To: Program Director
*Hiring bonus available for this position
General Description
The Program Manager supports the Director in overall management, operations and growth of family engagement and individualized services and initiatives within Parent University with responsibilities such as program operations and procedure development, tracking achievement of program outcomes and building/maintaining an effective team of Educational Navigators and Family Liaisons. This role works collaboratively with the Program Coordinator to implement special programs and centered based programming that meet the needs of Parent University participants.
Essential Job Duties
Leadership
- Supports the Director in strategic program goal development and execution, as well as creation or maintenance of program operations and procedure manual.
- Responsible for the day-to-day effectiveness and supervision of the Educational Navigators and Family Liaisons.
Program Planning, Development, Implementation and Evaluation
- Continuously evaluates the needs and effectiveness of the individualized supports and services, while soliciting feedback and support from staff to make enhancements.
- Solicits and responds to parent feedback and outcome measures and coaches or develops staff as needed to maximize effectiveness.
- Regularly audits the database and runs reports to ensure data integrity.
Management
- Attentive to the needs of staff and helps them reach their fullest potential; highly ethical; acts as a role model; demonstrates acceptance of individual differences and encourages creativity in problem solving; uses influence to gain desired results and fosters a team environment. Provides effective job orientation and on-going training.
- Selects competent, qualified applicants. Establishes an environment that fosters the recruitment, development and retention of the most highly qualified and diversified Meets regularly with team members individually and applies coaching skills to close existing or anticipated performance gaps.
- Communicates with staff in a positive, constructive way to promote professionalism, work ethic, and positive attitudes. Communicates any changes in a supportive manner.
- Facilitates staff meetings and/or other departmental or organizational meetings.
- Demonstrates the ability to master new techniques or expectations and can adjust properly to a changing environment.
- Conducts performance appraisals following organizational policies and
- Manages timesheets and PTO for assigned staff.
Minimum Requirements
- Bachelor’s degree or equivalent experience; Masters preferred.
- Experience working with groups, parents and families, preferably in an urban setting
- A minimum of 2 years of project or people management experience required
- Demonstrated ability to create and maintain effective interpersonal
- Demonstrated commitment to cultural respect and understanding and value of diversity.
- Demonstrated ability to set priorities for accomplishing assigned work, implement action plans and meet deadlines. Is detail oriented, with strong organizational and record-keeping skills. Flexibility to adapt and change as needed.
- Valid driver’s license.
Desired Qualities
- Master’s Degree in Education, Social Work, Public Administration or related field.
- Demonstrated experience in North Omaha or similar setting, working directly with developing employees, children, parents, and families.
- Resourceful in approach to planning and accountability for accomplishing goals and Well-versed in the principles of early childhood education and family engagement.
- Is inclusive and collaborative in leadership style and involves those who will be affected by the decision-making process.
- Brings a passionate commitment and high energy level to his/her work in supporting the success of young children and their families
Physical Requirements
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job the employee is required to work in a stationary position for extended periods of time; operate a computer and other office equipment, move about inside the office; frequently communicate with coworkers, vendors and members of the public. The employee is occasionally required to lift and/or move up to 20 pounds within and outside the organization.
The essential job duties detailed above is not an exhaustive list. Additional duties may be added, as necessary, or as assigned, by the Program Director.